Reservation Terms

What you are paying for

The 1 000 NOK you pay on wybe.me/order reserves a place in the delivery queue for the Wybe home robot you chose (Core, Performance or Ultra). It is a reservation, not a purchase. No sale is made until you accept a final order with the price, specification and delivery date, which we send you before delivery.

Fully refundable

You can cancel at any time before you accept the final order, for any reason, by writing to [email protected]. We refund the full 1 000 NOK to the card or wallet you paid with, no later than 14 days after we receive your request. If we cannot deliver, we refund you in full as well.

If you accept the final order, the deposit counts towards the price. Your statutory right of withdrawal for the purchase itself is not affected.

Price and specifications

Final prices are set before delivery. We announce them to reservation holders first, before anyone else, and you decide then whether to go ahead. Specifications, features and timelines may change as we develop the product; if they change in a way that matters to you, you can cancel and get your deposit back.

Priority delivery

Reservations are delivered in the order they were paid, within each model and delivery area. Priority is a place in the queue, not a guaranteed delivery date. If you cancel, your place goes to the next reservation.

Your data

We use your name, email, phone and address to manage your reservation and contact you about delivery. Payments are handled by Stripe; we never see your card details. See our privacy policy.

Seller

Wybe Robotics AS, org.nr. 936 953 069 MVA, c/o Greenstep Norge AS, Bernt Ankers gate 17, 1534 Moss, Norway. Norwegian law applies.