Privacy Policy

Who we are

Wybe Labs Inc. ("Wybe," "we," "us") builds robotic colleagues for businesses. Our registered offices are at Henrich Gerners gate 8, 1530 Moss, Norway and Ferry Building 1, Suite 201, San Francisco, CA, United States.

For privacy inquiries: [email protected]

What this policy covers

This policy covers data we collect when you visit wybe.me and interact with our services. It does not cover data processed by a Wybe Node deployed on your premises. That data stays on your hardware and is governed by your service agreement with us.

Data we collect

When you visit our website

We use Umami, a self-hosted analytics tool running on our own server. It counts page views, referring sites and a few interactions (for example that the contact form was sent) without cookies and without identifying you.

If you arrive through a link that carries campaign parameters (such as utm_campaign) or LinkedIn's click identifier, we note the campaign, the page you landed on and the site that referred you. This stays in your browser and is only sent to us together with the contact form, if you choose to send it.

Only if you accept marketing measurement do we load the Google Ads tag and the LinkedIn Insight Tag. They let Google and LinkedIn set cookies so we can see whether our ads lead to visits and enquiries. With your yes, we tell Google when someone sends the contact form, taps a phone number or starts a call; for the form, your browser hashes the email address and phone number before they go to Google. You can decline, and change your answer at any time under cookie settings.

When you contact us or talk to Wybe on the website

When you send the contact form, or ask the voice assistant on wybe.me to have us get in touch, we store what you give us (name, company, email, phone and what you need) in our customer relationship system so our sales team can follow up. Calls with the voice assistant are not recorded as audio; the text of the conversation is kept by our voice provider for 30 days.

When you join the waitlist

We collect the information you provide: email address, name, and company name. We use this solely to manage waitlist access and send your invite code when a spot opens.

When you reserve a robot

When you reserve a Wybe on wybe.me/order, we store your name, email, phone, address, the model you chose and the status of your deposit, to manage your reservation and contact you about delivery. The payment is handled by Stripe, which processes your card or wallet details under its own privacy policy; we never see them. We keep reservation records as long as the reservation is active and as long as accounting law requires after that.

When you become a customer

We collect business contact information, billing details, and account credentials necessary to provide the service. Details are covered in your service agreement.

How we use your data

• To manage waitlist access and send invite codes
• To provide, maintain, and improve our services
• To communicate with you about your account or our services
• To comply with legal obligations

We do not sell your data, and we do not share it with third parties for their own marketing.

Measuring our advertising. If you accepted marketing measurement and later contact us, we may tell LinkedIn when that enquiry turns into a meeting or a customer, so we can see which ads work. We send a one-way hashed (SHA-256) version of your email address and LinkedIn's click identifier, never your name, message or other details. LinkedIn uses this to match the event to its own members and reports it back to us only in aggregate. If you declined, nothing about you is sent to LinkedIn.

Where your data lives

Website analytics: Umami, on our own server in Norway. Traffic passes through Cloudflare, which protects and delivers the site.

Enquiries: Stored in our self-hosted customer relationship system on our own server.

Advertising measurement: Only with your consent, processed by Google Ireland Limited and LinkedIn Ireland Unlimited Company under their own privacy policies.

Waitlist and account data: Stored in Supabase (hosted in the EU).

Wybe Node data: Stays on your premises, on your hardware, on your network. We do not have access to it unless you explicitly grant it.

Data retention

Waitlist data is retained until you are onboarded or request deletion. Customer data is retained for the duration of your service agreement plus any period required by law. You can request deletion at any time by emailing us.

Your rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email [email protected]. We respond within 30 days.

Cookies

wybe.me sets no cookies of its own. Your cookie choice is remembered in your browser's local storage for up to a year.

The only cookies are Google's and LinkedIn's, and only after you accept marketing measurement in the banner. They are used to measure whether our ads lead to visits and enquiries. Declining does not change how the site works. You can change your answer at any time: open cookie settings.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email to affected users. The latest version is always available at this URL.